Something hurts? Find out why.

Yes. Australian-registered doctors can issue radiology referrals through a telehealth consultation if they determine that imaging is clinically appropriate. Your referral can then be used at radiology providers across Australia.

It depends on the lab and the type of scan. Simple X-rays and ultrasounds are often read within a day or two. CT and MRI can take longer, especially if a specialist radiologist needs to report on them. Your radiology lab can give you a clearer timeframe when you book or attend.

If you have a Medicare card and the imaging requested by the doctor is clinically indicated, your scan may be bulk billed. However, final eligibility for bulk billing is determined by the radiology provider.

It depends on the clinical situation, the part of the body being scanned, and the type of MRI requested. Final eligibility for bulk billing is determined by the radiology provider.

Consult with one of our doctors regarding your symptoms, and they will request the appropriate imaging based on their clinical assessment.

We receive your imaging results directly through our platform, and you’ll receive a notification once they are available. As soon as you receive the notification, your results will be available to download from your patient portal. Our doctors will also review your results at the same time.

If you would like to discuss your results, you can book a consultation with one of our doctors.

We also recommend attending one of our preferred providers listed on this page, as this is usually the

Yes. Once your results are available, you can book a follow-up telehealth consultation with one of our doctors to discuss the findings and any recommended next steps.

Results are sent to NextClinic by the lab. We release what we can directly, then a doctor reviews your scan. Here's how the result process works — including what to do if you'd like to talk a doctor through them on a follow-up.

$49.90 for the consult and the referral, if approved. Radiology lab fees are separate and set by the lab; some scans may be partly covered by Medicare at the lab.

Tell the doctor on the call what's going on — the symptoms, what's been said by anyone you've already seen, what you'd like answered. They'll work out what scan makes sense, and whether anything else — a script, bloods, a specialist referral — would help.

Depending on your medical needs, a doctor may issue referrals for:

• X-rays
• Ultrasounds
• CT scans
• MRI scans
• Bone density (DEXA) scans
• Mammograms
• Other diagnostic imaging where clinically appropriate.

Once your results are released, you can book a follow-up consult with a NextClinic doctor to talk through what they mean and what to do next. The follow-up is a separate consult.

Yes. Radiology referrals issued by an AHPRA-registered Australian doctor following an appropriate clinical assessment are legitimate and accepted by radiology providers throughout Australia.

Yes. The consult is private, your data stays in Australia, and you don't have to explain anything at a front desk. Like any doctor's consult, it's part of your medical record — that's how the referral gets recognised at the lab.

Yes, you can. However, our preferred providers are listed on this page. We recommend attending one of these providers, as it helps ensure we receive your results as quickly as possible.

Some imaging providers accept walk-ins for certain scans, while others require bookings. Please check directly with your chosen radiology provider.

Yes. Our doctors can issue MRI referrals online if clinically appropriate following a telehealth consultation.

Yes. A doctor must assess your symptoms and medical history before issuing a radiology referral.

Once your consultation is completed and the referral is approved, your radiology referral will be available in your patient portal.

Yes. Your imaging referral form can be downloaded directly from your patient portal after it has been issued by the doctor.

The turnaround time depends on the type of scan and the radiology provider. Some results may return within 24–48 hours, while more specialised imaging may take longer.

Yes. Our doctors review all imaging results received through the platform. You can also book a follow-up consultation to discuss the findings.

You’ll receive a notification once your imaging results are available. Your results can then be downloaded directly from your patient portal.

Yes. If a doctor determines an MRI is medically appropriate after assessing your symptoms, they can issue an MRI referral online.

Yes. CT scan referrals can be issued online when clinically appropriate. The doctor will determine whether a CT scan is the most suitable investigation based on your symptoms.