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Carer's certificates

Sick kid? Stay home with them.

Request a carer's certificate online — tell an AHPRA-registered doctor what's going on with the child, partner or family member you're caring for, and your certificate arrives within the hour, if approved.

AHPRARegistered doctors
~15 minTypical review time
6am–midnight7 days a week
$0If not approved
Simple pricing

One day, or a couple?

Single-day carer certificate

For the 24-hour bugs

A sick kid home from school, a partner flattened overnight — one day off to see them through it.

$19.90 flat

Request a carer certificate

2-day carer certificate

For the ones that linger

When they won't be right by tomorrow — cover both days with one certificate and stay put.

$29.90 flat

Request a 2-day certificate

Need more than two days?

Two days is our cap online. For a longer stretch of care, book a general consultation — the doctor can assess the situation properly and issue a longer certificate, if it's clinically appropriate.

Book a general consultation
Sick yourself, not caring for someone?Medical certificates work the same way
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How it works

Three steps, then back to them

Step 1

Tell us about them

A quick, private form about the symptoms of the person you're caring for — not yours.

Step 2

A doctor reviews it

An AHPRA-registered doctor looks it over — typically within 15 minutes — and calls if they need more detail.

Step 3

Your certificate, if approved

Lands in your inbox and patient portal within the hour. $0 if it isn't approved.

Want to see what's on our medical certificate?Take a look →
The fine print, upfront

Good to know before you start

Valid for work, school and uni. You'll need to be 18 or over to request one.

It's about their symptoms

The consult covers the person you're caring for — you don't need to be sick yourself. You'll answer a few questions about how they're doing.

Minor illnesses only

Colds, flu, gastro, mild injuries. If it's anything serious — or needs a hands-on exam — the person you're caring for should see a doctor in person.

Two days at most online

Caring for someone longer than that? A telehealth consultation can assess a longer absence, if the doctor agrees it's needed.

Book a consultation

Nobody's diagnosis is shared

The certificate carries the doctor's details, your dates off and a QR code for verification — never what's wrong with the person you're caring for.

FAQs

Questions, answered

Support online now

Can't find what you're after? The FAQs page covers the lot, or email support@nextclinic.com.au — we reply within the day.

Visit the FAQs page

To request a carer’s certificate online, simply fill out our secure online questionnaire detailing your need to care for a sick family member. An Australian-registered doctor will review your information and approve your carer's leave certificate within an hour.

Yes, you can request a telehealth consultation with our doctors if you require a medical certificate for multiple days. During the consultation, our doctors can assess your condition, initiate treatment, and issue a multi-day medical certificate if deemed appropriate.

Absolutely. An online carer leave certificate from NextClinic is valid for work purposes. Our certificates are issued by Australian-registered doctors and include all necessary details for employer verification.

You can get an online medical certificate in Australia within an hour. After completing our online questionnaire, your request will be reviewed by an Australian-registered doctor, and you will receive your certificate via email promptly.

Yes, you can request a carer’s medical certificate for multiple days online. Simply fill out our online questionnaire, and an Australian-registered doctor will review your request. Multiple-day carer certificates are available to cover extended periods of care.

An online carer's certificate includes the clinic's name, address, contact information, the doctor’s details (name, signature, and AHPRA registration number), and the dates you are unable to attend work or school. Detailed medical conditions are not disclosed for confidentiality.

Yes, you can get an online carer's certificate for the same day. Complete our secure online form, and an Australian-registered doctor will review your request and approve the certificate within an hour.

While online carer's certificates are convenient, they are not suitable for all situations. Serious medical conditions requiring physical examination or diagnostic tests may necessitate an in-person visit. Check with your healthcare provider if you are unsure.

To ensure your online carer's certificate is accepted by your employer, confirm their specific requirements for medical certificates. Our certificates are issued by Australian-registered doctors and include all necessary details for verification, including a QR code for easy validation.

Yes, an online carer's certificate can be used for school purposes. If you need to care for a sick family member and are unable to attend classes, this certificate serves as valid documentation. Ensure to inform your educational institution about your situation and provide the certificate issued by our Australian-registered doctors.

Online carer's certificates are suitable for situations where you need to care for a family member with minor, self-limiting illnesses such as a cold, flu, or mild injuries. However, for more serious conditions that require a physical examination or specialised care, an in-person visit to a healthcare provider may be necessary. Always consult with your doctor if you are unsure.

NextClinic prioritises the privacy and security of your personal information. Our platform is built to adhere to the highest Australian data protection standards. All data collected is encrypted and stored securely, ensuring that your information remains confidential and is not shared with any third parties without your consent.

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