Online Medical Certificates
Australia-wide
Need a day off? Get your online medical certificate certified by Australian-registered doctors, from the comfort of your home. Medical certificates are sent to your inbox instantly, within one hour. Choose from four types of certificates, starting at just $19.90.
Doctors are online from 6 am to 12 midnight AEST, must be 18+ to use our services.
How to Get a Medical Certificate online?
We’ve made it quick and easy to get an online medical certificate at NextClinic. Follow these simple steps to receive your valid medical certificate within an hour:
Skip the Waiting Room by Obtaining your Medical Certificate Online from NextClinic
Visiting a doctor’s office can be challenging, especially when you don’t feel sick enough to make the trip but still need a medical certificate to stay home from work. That’s where NextClinic’s online services can help. Our telehealth platform allows you to obtain an online medical certificate from Australian-registered doctors without leaving the comfort of your home.
Whether you need a sick leave certificate or a carer's certificate, NextClinic makes the process simple and hassle-free. Avoid long waits and unnecessary trips when you are unwell. Get your medical certificate online, rest at home, and recover stress-free.
Why choose NextClinic?
NextClinic strives to be the best online medical certificate service in Australia. Our platform is user-friendly, allowing you to request an online medical certificate effortlessly. Trusted by thousands of patients nationwide, we continue to work hard to improve the user experience as we expand our services.
At NextClinic, we prioritise transparency, whether it's the pricing or the type of healthcare professional issuing our Medical Certificates. All our online medical certificates are issued by fully qualified, AHPRA-registered doctors. Our fees are final, with no additional processing or payment service fees.
You don't need to book an appointment. Your online medical certificate will arrive in your inbox within an hour of your request. There's no need to worry about losing the medical certificate in your email. Simply log in to your secure patient portal anytime to conveniently download all the online medical certificates you've requested. NextClinic is designed with your convenience in mind.
Are NextClinic's Online Medical Certificates valid?
NextClinic's Online Medical Certificates (also known as an online doctor's certificate, sick certificate, or online med cert) are legal documents issued by an Australian-registered doctor following an online consultation, rather than an in-person visit.
Rest assured, online medical certificates issued by Australian-registered doctors are legally valid, just like those provided after in-person consultations. NextClinic adheres to the guidelines set by the Australian Medical Association (AMA), ensuring that our online medical certificates are legitimate and accepted by employers and educational institutions alike.
Our online medical certificates include essential details such as the practice address, phone number, doctor's name, qualifications, and provider number. To facilitate easy verification, each online medical certificate also features a QR code or verification link for employers and educational institutions.
Types of Medical Certificates Available at NextClinic
Whether you need to take a day off from work or study due to illness or caring for a sick loved one, NextClinic has got your back. We offer four types of online medical certificates, including carer's leave for work or school, starting at just $19.90.
Four types of certificates to choose from:
- 1-Day Medical Certificate - $19.90
- 2-Day Medical Certificate - $29.90
- 1-Day Carer's Certificate - $19.90
- 2-Day Carer's Certificate- $29.90
You can request the online medical certificate you need from anywhere in Australia. Our doctors will review your request within one hour, and you’ll receive your medical certificate in your inbox instantly.
More than just Medical Certificates
In addition to online medical certificates, NextClinic’s doctors can now issue specialist referral letters if you're unable to see your GP but need to visit your specialist.
We are continually expanding our services beyond medical certificates to offer patients across Australia easy and affordable online doctor services.
Make NextClinic your go-to online doctor service for all your medical documentation needs! Our comprehensive online service is designed to make your healthcare journey smoother.
Why choose NextClinic for your health needs?
Convenience. Authenticity. Security.
Demand for teleconsultation in Australia has been soaring. We aim to provide the best telehealth services possible while ensuring that your data remains safe and secure with us.
Convenience
Experience a 100% online process for your healthcare needs. Say goodbye to the days of waiting in long clinic queues.
Authentic
Consult with Australian-registered doctors to ensure compliance with Medical Board of Australia standards.
Secure
To provide the most accurate assessment of your condition, we need to collect your personal information. Rest assured, your privacy is our top priority, and we adhere to the highest Australian standards. Your data never leaves Australian shores.
Common Reasons to request a Medical Certificate Online
Many common conditions, such as viral infections, the common cold, usual migraines, period pain, gastro, and exhaustion/stress are often cited as reasons for requesting a medical certificate online. These conditions typically do not require any specific treatment beyond rest and hydration at home. So, It makes more sense to use your sick day as a rest or recharge day, rather than waiting in a doctor's office just to get a medical certificate that can be obtained online through NextClinic.
The key benefits of online medical certificates are convenience, efficiency, and cost-effectiveness.
When In-Person Medical Certificates Are Necessary
While online medical certificates offer great convenience, some situations still require an in-person consultation. For serious conditions that require a physical examination, seeing a doctor in person is essential for an accurate diagnosis and appropriate treatment. NextClinic doctors may reject your certificate request if it is deemed clinically inappropriate, ensuring your safety.
Backdated Medical Certificates
NextClinic cannot backdate medical certificates under any circumstances. However, our two-day medical certificate can cover yesterday if you are still unwell with the same condition and require two days off to recover. These medical certificates are not technically considered backdated medical certificates.
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Request medical certificateFAQs
Are online medical certificates legal in Australia?
Yes, an online medical certificate in Australia is as valid as one obtained in person, provided it is issued by a legitimate provider such as Australian-registered doctors.
You can learn more about the evidence required by your employer when you are sick in the Fair Work Act 2009 s.107 .
It is always advisable to check with your employer and school/university regarding their sick leave policies and the evidence they accept to ensure eligibility for paid sick leave with an online medical certificate.
Our Medical Certificates come with a QR code so that your employer and school/university can verify easily.
What will be written on my online medical certificate?
Your online medical certificate will include the clinic's name, address, contact information, and the doctor's particulars such as their name, signature, and AHPRA registration number.
It will also feature the date the medical certificate is issued and the date you are unable to attend work or school. Detailed medical conditions will not be shown for confidentiality reasons.
Your name and the date you have chosen will appear exactly on the online medical certificate. It's most important that you spell your name correctly and choose the correct dates.
How long will it take to get my online medical certificate?
You will receive your medical certificate in your email within an hour. We strive to approve it within 15 minutes in most cases. Please ensure that you received the payment receipt from us. f you didn't receive it, it is very likely that you entered the wrong email.
Also, be sure to check your spam folder to make sure it has not been sent there.Or you can download from your patient portal within an hour from your request.
Do I need to consult with a doctor to get an online medical certificate?
Our doctors may call you if deemed necessary before approval of your online medical certificate.
How many days can I request for an online medical certificate in Australia?
We currently offer single-day or two-day medical certificates online in Australia for minor self-limiting illnesses, such as cold and flu, which usually don't require prescriptions other than rest and hydration.
Is it possible to backdate online medical certificates?
Sorry, we cannot backdate online medical certificates. However, a two-day medical certificate can cover up to 24 hours before the digital consultation date.
You may find more answers about backdated certificates here.
Is there an age limit to get an online medical certificate?
Yes, the age limit for our current Online Medical Certificate pathway is 18 years and above. This is because minors require longer consultations, which we do not currently provide. We will be offering such services in the near future, so please stay tuned.
How do I know if my request has been received by NextClinic?
When you requested an MC, your account was created using the email address you provided. You can simply set or reset your password to log in to your account/patient portal. If your request hasn’t been approved yet, you should see it as pending. Once it’s issued, you’ll be able to download it.
If you don’t see the pending request or the MC to download, you may have entered the wrong or a different email address. If you have any doubts, please contact support@nextclinic.com.au.
What if I accidentally entered the wrong email address?
You should contact support immediately by emailing support@nextclinic.com.au.
I selected the wrong dates for my medical certificates. Can I request to have them changed?
Unfortunately, we won't be able to change the dates on the already issued medical certificates. If your medical certificate request has not yet been reviewed by the doctor, and if you email support promptly, the doctor will simply reject your request, and you won't be charged. You can then easily request a new one with the correct date.
How can my workplace or school/university verify the authenticity of the medical certificate?
Each online medical certificate issued by NextClinic includes a QR code that allows employers and schools to easily verify its authenticity, ensuring that your sick leave certificate online is legitimate and accepted.
Can I request medical certificates for purposes other than work and study?
No, we cannot provide medical certificates for purposes outside of the workplace and study.
Due to the limitations of telehealth, NextClinic will not be able to issue medical certificates for the following purposes, but not limited to, under any circumstances:
- Fit to work / return to work
- Back to school clearance
- Centrelink certificates
- Work cover / compensation purposes
- Court or police station attendances
Can I request to include additional information on the medical certificate?
No, our online medical certificates come with standard information without detailing the illness for the purpose of confidentiality.
Can I get a sick certificate online for multiple days?
Yes, you can request a 2-day medical certificate if you need to take more than one day off. This option is perfect for minor illnesses that require a bit more time to recover.
Is there a fee for getting an online medical certificate?
Yes, there is a fee for obtaining an online medical certificate. Medical Certificates are certified by Australian-registered doctors. Prices start at $19.90 for a single-day certificate and $29.90 for a two-day certificate. The process is quick, affordable, and convenient, making it easy to get a doctor's certificate online without hassle.
Will I receive a refund if not satisfied?
You won't be charged until your request for a medical certificate has been approved. If our doctors reject your medical certificate based on clinical judgment or any other reason, you won't be charged. You should receive a rejection email along with a refund receipt from Stripe in such cases.
Still have questions?
Visit our FAQs page for more information on medical certificates online in Australia.