For any additional questions, please reach out to support@nextclinic.com.au
NextClinic is a telehealth platform currently issuing single-day or two-day, same day Doctor’s Certificates Online, Australia-wide. We are working towards expanding our services to e-prescriptions, referrals, and telehealth consultations.
Please stay tuned for the upcoming launch of new services.
Our telehealth service simplifies obtaining an Online Medical Certificate. Fill out our secure online questionnaire detailing your symptoms and medical history. An Australian-registered doctor will review your responses, and if necessary, contact you for additional information. If approved, you'll receive your online doctor’s certificate within an hour. Our process ensures quick, efficient, and convenient service for your health and peace of mind.
NextClinic is a 100% private clinic, and the consultations are not covered by Medicare. However, we keep our prices competitive so that they won't break your wallet for the simple matters that can be addressed easily via online consultations.
We prioritize your data privacy and security at our online telehealth service. Our platform is built to adhere to all relevant data protection regulations, ensuring the highest level of security for your personal and medical information. We implement robust technical safeguards and stringent organizational procedures to prevent unauthorized access or disclosure of your data.
For a comprehensive understanding of our commitment to data privacy, please consult our Privacy Policy. It outlines how we securely collect, utilize, and safeguard your information to protect your privacy.
At NextClinic, our healthcare professionals are Australian-registered doctors, ensuring you receive care from fully licensed and thoroughly vetted medical experts.
NextClinic doctors are caring and will complete your request on time. We boast the best and simplest technology that is second to none in the market.
Yes, NextClinic offers carers certificates online. Our process ensures you receive your certificate quickly and securely.
You can get a sick certificate online within an hour after filling out our secure online questionnaire and approval from our Australian-registered doctors.
You'll receive your medical certificate via email or you can download from your patient portal within an hour from your request.
Yes, you can request a 2-day medical certificate if you need to take more than one day off. This option is perfect for minor illnesses that require a bit more time to recover.
Each online doctors certificate issued by NextClinic includes a QR code that allows employers and schools to easily verify its authenticity, ensuring that your sick leave certificate online is legitimate and accepted.
Yes, there is a fee for obtaining an online Dr certificate. Prices start at $19.90 for a single-day certificate and $29.90 for a two-day certificate. The process is quick, affordable, and convenient, making it easy to get a doctors certificate online without hassle.
You can log in to your patient portal (https://nextclinic.com.au/login) by entering your credentials. Your account was set up, and a welcome email was sent to you when you first requested a medical certificate from us. If you haven't set up your account yet, you can still try to log in by clicking "Forgot password" and following the prompts to reset it
Yes, an online medical certificate in Australia is as valid as one obtained in person, provided it is issued by a legitimate provider such as Australian-registered doctors.
You can learn more about the evidence required by your employer when you are sick in the Fair Work Act 2009 s.107 .
It is always advisable to check with your employer and school/university regarding their sick leave policies and the evidence they accept to ensure eligibility for paid sick leave with an online medical certificate.
Our Medical Certificates come with a QR code so that your employer and school/university can verify easily.
Your online doctor medical certificate will include the clinic's name, address, contact information, and the doctor's particulars such as their name, signature, and AHPRA registration number.
It will also feature the date the medical certificate is issued and the date you are unable to attend work or school. Detailed medical conditions will not be shown for confidentiality reasons.
Your name and the date you have chosen will appear exactly on the online doctor medical certificate. It's most important that you spell your name correctly and choose the correct dates.
You will receive your medical certificate in your email within an hour. We strive to approve it within 15 minutes in most cases. Please ensure that you received the confirmation email and payment receipt from us when you requested the medical certificate. If you didn't receive it, it is very likely that you entered the wrong email.
Also, be sure to check your spam folder to make sure it has not been sent there.Or you can download from your patient portal within an hour from your request.
Our doctors may call you if deemed necessary before approval of your online GP medical certificate.
We currently offer single-day or two-day medical certificates online in Australia for minor self-limiting illnesses, such as cold and flu, which usually don't require prescriptions other than rest and hydration.
Sorry, we cannot backdate online medical certificates. However, a two-day medical certificate can cover up to 24 hours before the digital consultation date.
You may find more answers about backdated certificates here.
Yes, the age limit for our current Online Medical Certificate pathway is 18 years and above. This is because minors require longer consultations, which we do not currently provide. We will be offering such services in the near future, so please stay tuned.
You should receive a confirmation email from us. If you don't receive it, you must have entered the wrong email.
You should contact support immediately by emailing support@nextclinic.com.au.
Unfortunately, we won't be able to change the dates on the already issued medical certificates.If your medical certificate request has not yet been reviewed by the doctor, and if you email support promptly, the doctor will simply reject your request, and you won't be charged. You can then easily request a new one with the correct date.
Our medical certificates come with a QR code for easy verification.
No, we cannot provide medical certificates for purposes outside of the workplace and study.
Due to the limitations of telehealth, NextClinic will not be able to issue medical certificates for the following purposes, but not limited to, under any circumstances:
- Fit to work / return to work
- Back to school clearance
- Centrelink certificates
- Work cover / compensation purposes
- Court or police station attendances
No, our online medical certificates come with standard information without detailing the illness for the purpose of confidentiality.
You won't be charged until your request for a medical certificate has been approved. If our doctors reject your medical certificate based on clinical judgment or any other reason, you won't be charged.
We are working day and night to expand our services beyond medical certificates. Stay tuned, and if we stay on track, they will be available within the next 3-6 months.
Yes, you can obtain a two-day medical certificate online through our platform. This service is ideal for minor self-limiting illnesses that require a short recovery period. Fill out our online form, and an Australian-registered doctor will review and approve your request quickly.
You can get a medical certificate online within an hour after filling out our secure online questionnaire and approval from our Australian-registered doctors. You'll receive your medical certificate via email or you can download from your patient portal within an hour from your request.