AHPRA-Registered Australian Doctors
Feeling unwell? Speak with an Australian doctor in minutes about your cold, flu, or URTI symptoms. No appointment needed.
Respond in minutes
100% confidential
Australia-wide
Get the care you need in three simple steps
1
Tell us about your symptoms. Our simple online questionnaire is quick, confidential, and gives our doctors the information they need to help you.
2
No more waiting rooms. An AHPRA-registered Australian doctor will call you within minutes to discuss your symptoms, provide a diagnosis, and create your treatment plan.
3
Your prescription is sent straight to your mobile. Simply pick up your medication from any pharmacy in Australia. We can also provide a medical certificate so you can focus on what's most important: getting better.
That cough, sore throat, and general feeling of being unwell can really slow you down. An Upper Respiratory Tract Infection (URTI) is a common cause of these symptoms, but getting the right diagnosis is key to a fast recovery. An online doctor consultation for cold symptoms can provide the clarity you need.
You might have a URTI if you're experiencing:
While these are common symptoms of an upper respiratory infection, it's important to know when to see a doctor for a URTI. A professional can help determine if it's a simple head cold or something that requires specific treatment, and can advise on how to treat a URTI, which may not always involve antibiotics.
Don't just guess what's wrong. Get a professional diagnosis from the comfort of your home and start on the path to feeling better today.
When you're sick, the last thing you want to do is travel to a clinic. NextClinic's telehealth for cold & flu is designed for your comfort and immediate needs.
The NextClinic telehealth platform allows you to make remote consultations with a doctor via phone call. During the consultation, the doctor will discuss your medical concerns, health issues, provide advice, and may recommend treatments or medications.
No, you do not need to book an appointment. Simply submit a request for a telehealth consultation, and the doctor will call you within one business hour.
You can discuss a wide range of health concerns, including symptoms, medical history, and other health-related issues. The practitioner will provide medical advice and, if necessary, the doctor will initiate treatment, such as antibiotic prescriptions, medical certificates, or referral letters.
Yes, the doctor will prescribe antibiotics if clinically appropriate after the telehealth consultation.
Yes, our doctor will thoroughly assess your medical condition during the online consultation and provide you with a medical certificate if deemed necessary.
Yes, if your illness requires treatment and rest for multiple days to recover, our doctors will issue medical certificates for multiple days as the outcome of the online consultation.
Yes, AHPRA-accredited medical practitioners can issue prescriptions during telehealth consultations if deemed necessary. Approved prescriptions are sent to you via SMS for your convenience.
The doctor will attempt to call you again within 15 minutes. You can also reach out to our support team at support@nextclinic.com.au if you have further questions.
If clinically appropriate, the doctor may issue your e-scripts, medical certificate or specialist referral during the consultation. You should receive them instantly during the consultation or within a few minutes after it concludes.
The outcome of the consultation is at the discretion and clinical judgment of the doctor. We cannot guarantee that the doctor will prescribe what you ask for or issue the medical certificate you request. General consultation fees are non-refundable regardless of the outcome.
No, we cannot create a mental health care plan through this pathway.
No, we cannot create them through this pathway but we are working hard behind the scene to bring them to you.
Only if a hands-on exam with your regular doctor is essential. Otherwise, remote consultations cover most general health concerns.
You must be at least 18 years old to use our services currently. We will be rolling out our services to minors soon. Please stay tuned.
Our telehealth consultations are 100% private. Bulk billing is not available, and no medicare rebate.
Our doctors are online from 6 am to midnight AEST, 7 days a week.
With NextClinic, you can consult with licensed Australian doctors online from 6 am to midnight, ensuring access to healthcare at any time, including after-hours, weekends, and public holidays.
Only as needed for safe medical care (e.g., your regular GP or pharmacy). We never sell your data. We are here to solve your health problem, not create more!
No, the consultations are done through a phone call but we are working to add video conference capability to our software suite so that you can talk with our doctors face-to-face via a video call. Video conferencing, coming soon!
Absolutely, our doctors can assess your symptoms over the phone and issue UTI antibiotics as an e-script if clinically appropriate.
Still have questions?