AHPRA-Registered Australian Doctors
Struggling with acne, pigmentation, or signs of aging? Speak to an Australian doctor online within minutes and get a personalised treatment plan and prescription sent straight to your phone.
Respond in minutes
100% confidential
Australia-wide
Get the care you need in three simple steps
1
Tell us about your skin concerns by filling out a brief, secure online questionnaire. It takes just a few minutes and gives our doctors the information they need to help you.
2
No need to book an appointment for weeks away. An AHPRA-registered doctor will review your request and call you back in minutes for your private telehealth skin consultation.
3
After your consult, your prescription is sent directly to your mobile via our express prescription pathway. You can have it filled at any pharmacy in Australia, so you can start your new skincare routine right away.
Feeling frustrated with your skin is common, but you don't have to figure it out alone. Whether you're dealing with a sudden breakout or the gradual signs of aging, our telehealth skin doctors are here to provide clarity. An online doctor can diagnose your skin condition and get you started on effective treatment.
Common concerns we address via our Online Skin Consultation include:
For severe flare-ups, like cystic acne, that may require you to take time off work or study, our doctors can also provide a medical certificate.
While recognising these symptoms is a good first step, a professional diagnosis is key to effective treatment. Don't guess—talk to an online doctor for skin who can create a safe, personalised plan for you.
Whether you want to start using topical retinol, also known as tretinoin, as part of your skincare regimen or to treat a specific concern, our doctors can conduct a comprehensive consultation before issuing a tretinoin e-script to your mobile. You can also renew your tretinoin prescription online if you have been using it and it has been effective for your concerns.
Forget waiting rooms and lengthy delays for appointments. NextClinic's telehealth service is designed for your convenience and delivers expert care, fast. Here’s why Australians choose us for their skin concerns:
The NextClinic telehealth platform allows you to make remote consultations with a doctor via phone call. During the consultation, the doctor will discuss your medical concerns, health issues, provide advice, and may recommend treatments or medications.
No, you do not need to book an appointment. Simply submit a request for a telehealth consultation, and the doctor will call you within one business hour.
You can discuss a wide range of health concerns, including symptoms, medical history, and other health-related issues. The practitioner will provide medical advice and, if necessary, the doctor will initiate treatment, such as antibiotic prescriptions, medical certificates, or referral letters.
Yes, the doctor will prescribe antibiotics if clinically appropriate after the telehealth consultation.
Yes, our doctor will thoroughly assess your medical condition during the online consultation and provide you with a medical certificate if deemed necessary.
Yes, if your illness requires treatment and rest for multiple days to recover, our doctors will issue medical certificates for multiple days as the outcome of the online consultation.
Yes, AHPRA-accredited medical practitioners can issue prescriptions during telehealth consultations if deemed necessary. Approved prescriptions are sent to you via SMS for your convenience.
The doctor will attempt to call you again within 15 minutes. You can also reach out to our support team at support@nextclinic.com.au if you have further questions.
If clinically appropriate, the doctor may issue your e-scripts, medical certificate or specialist referral during the consultation. You should receive them instantly during the consultation or within a few minutes after it concludes.
The outcome of the consultation is at the discretion and clinical judgment of the doctor. We cannot guarantee that the doctor will prescribe what you ask for or issue the medical certificate you request. General consultation fees are non-refundable regardless of the outcome.
No, we cannot create a mental health care plan through this pathway.
No, we cannot create them through this pathway but we are working hard behind the scene to bring them to you.
Only if a hands-on exam with your regular doctor is essential. Otherwise, remote consultations cover most general health concerns.
You must be at least 18 years old to use our services currently. We will be rolling out our services to minors soon. Please stay tuned.
Our telehealth consultations are 100% private. Bulk billing is not available, and no medicare rebate.
Our doctors are online from 6 am to midnight AEST, 7 days a week.
With NextClinic, you can consult with licensed Australian doctors online from 6 am to midnight, ensuring access to healthcare at any time, including after-hours, weekends, and public holidays.
Only as needed for safe medical care (e.g., your regular GP or pharmacy). We never sell your data. We are here to solve your health problem, not create more!
No, the consultations are done through a phone call but we are working to add video conference capability to our software suite so that you can talk with our doctors face-to-face via a video call. Video conferencing, coming soon!
Absolutely, our doctors can assess your symptoms over the phone and issue UTI antibiotics as an e-script if clinically appropriate.
Still have questions?
