Conditions · General consultation

Clearer, Healthier Skin is Just a Call Away

Struggling with acne, pigmentation, or signs of aging? Speak to an Australian doctor online within minutes and get a personalised treatment plan and prescription sent straight to your phone.

Talk to a doctorSee how it works
AHPRARegistered doctors
< 30 minsTypical callback
6am–midnight7 days a week
$59.90Private consult, flat fee
How it works

Your Online Skin Treatment in 3 Simple Steps

Step 1

Complete a Quick Request

Tell us about your skin concerns by filling out a brief, secure online questionnaire. It takes just a few minutes and gives our doctors the information they need to help you.

Step 2

Talk to a Doctor Within Minutes

No need to book an appointment for weeks away. An AHPRA-registered doctor will review your request and call you back in minutes for your private telehealth skin consultation.

Step 3

Begin Your Journey to Better Skin

After your consult, your prescription is sent directly to your mobile via our express prescription pathway. You can have it filled at any pharmacy in Australia, so you can start your new skincare routine right away.

The condition

Understanding Your Skin: Common Concerns & Symptoms

Feeling frustrated with your skin is common, but you don't have to figure it out alone. Whether you're dealing with a sudden breakout or the gradual signs of aging, our telehealth skin doctors are here to provide clarity. An online doctor can diagnose your skin condition and get you started on effective treatment.

Common concerns we address via our Online Skin Consultation include:

  • Acne & Breakouts: From persistent pimples and blackheads to more severe cystic acne. If you're looking for the best online doctor for adult acne in Australia or need to start a new acne treatment, a consultation can provide access to prescription-strength solutions.
  • Pigmentation & Uneven Tone: This includes sun spots, dark spots (hyperpigmentation), and a generally uneven or blotchy complexion. Our doctors can help you with a telehealth consultation for skin pigmentation to achieve a brighter, more even skin tone.
  • Aging, Wrinkles & Dullness: Concerns like fine lines, wrinkles, and skin that has lost its radiance or "glow". We can provide an online anti-wrinkle prescription Australia-wide, and our doctors can discuss proven treatments regimen to help you achieve your skin goals.

For severe flare-ups, like cystic acne, that may require you to take time off work or study, our doctors can also provide a medical certificate.

While recognising these symptoms is a good first step, a professional diagnosis is key to effective treatment. Don't guess—talk to an online doctor for skin who can create a safe, personalised plan for you.

Whether you want to start using topical cream, as part of your skincare regimen or to treat a specific concern, our doctors can conduct a comprehensive consultation before issuing a personalised e-script to your mobile. You can also renew your current prescription online if you have been using it and it has been effective for your concerns.

Treatment

The Modern Way to Manage Your Skin Health

Forget waiting rooms and lengthy delays for appointments. NextClinic's telehealth service is designed for your convenience and delivers expert care, fast. Here’s why Australians choose us for their skin concerns:

  • ✓Speak to a Doctor in Minutes: No more waiting. Connect with an Australian-registered skin doctor online right when you need to, from anywhere in Australia.
  • ✓Ultimate Convenience: Get expert medical advice and a treatment plan from the comfort and privacy of your home.
  • ✓Fast, Easy Prescriptions: Get a new or repeat prescription for your skin medication online. Our doctors can initiate treatment, including prescribing topical creams. Your personalised prescription will be sent to your mobile for collection at any local pharmacy. We are trusted online skin doctors who can initiate prescription-grade topical treatments and other effective therapies.
  • ✓Expert Care: All our doctors are AHPRA-registered and experienced in managing a wide range of skin conditions via telehealth.
  • ✓Discreet & Confidential: Your consultation and personal information are kept completely private and secure.
  • ✓Affordable & Transparent Pricing: Get a telehealth consultation for just $59.90 or an express prescription refill for only $24.90. No hidden fees.
FAQs

Questions, answered

The NextClinic telehealth platform allows you to make remote consultations with a doctor via phone call. During the consultation, the doctor will discuss your medical concerns, health issues, provide advice, and may recommend treatments or medications.

No, you do not need to book an appointment. Simply submit a request for a telehealth consultation, and the doctor will call you within one business hour.

You can discuss a wide range of health concerns, including symptoms, medical history, and other health-related issues. The practitioner will provide medical advice and, if necessary, the doctor will initiate treatment, such as antibiotic prescriptions, medical certificates, or referral letters.

Yes, the doctor will prescribe antibiotics if clinically appropriate after the telehealth consultation.

Yes, our doctor will thoroughly assess your medical condition during the online consultation and provide you with a medical certificate if deemed necessary.

Yes, if your illness requires treatment and rest for multiple days to recover, our doctors will issue medical certificates for multiple days as the outcome of the online consultation.

Yes, AHPRA-accredited medical practitioners can issue prescriptions during telehealth consultations if deemed necessary. Approved prescriptions are sent to you via SMS for your convenience.

The doctor will attempt to call you again within 15 minutes. You can also reach out to our support team at support@nextclinic.com.au if you have further questions.

If clinically appropriate, the doctor may issue your e-scripts, medical certificate or specialist referral during the consultation. You should receive them instantly during the consultation or within a few minutes after it concludes.

The outcome of the consultation is at the discretion and clinical judgment of the doctor. We cannot guarantee that the doctor will prescribe what you ask for or issue the medical certificate you request. General consultation fees are non-refundable regardless of the outcome.

No, we cannot create a mental health care plan through this pathway.

No, we cannot create them through this pathway but we are working hard behind the scene to bring them to you.

Only if a hands-on exam with your regular doctor is essential. Otherwise, remote consultations cover most general health concerns.

You must be at least 18 years old to use our services currently. We will be rolling out our services to minors soon. Please stay tuned.

Our telehealth consultations are 100% private. Bulk billing is not available, and no medicare rebate.

Our doctors are online from 6 am to midnight AEST, 7 days a week.

With NextClinic, you can consult with licensed Australian doctors online from 6 am to midnight, ensuring access to healthcare at any time, including after-hours, weekends, and public holidays.

Only as needed for safe medical care (e.g., your regular GP or pharmacy). We never sell your data. We are here to solve your health problem, not create more!

No, the consultations are done through a phone call but we are working to add video conference capability to our software suite so that you can talk with our doctors face-to-face via a video call. Video conferencing, coming soon!

Absolutely, our doctors can assess your symptoms over the phone and issue UTI antibiotics as an e-script if clinically appropriate.

Yes. NextClinic doctors can issue a compounded medication script if clinically appropriate. Please note that all clinical decisions are made at the discretion of the treating doctor.

Support online now

Can't find what you're after? The FAQs page covers the lot, or email support@nextclinic.com.au — we reply within the day.

Visit the FAQs page →

Ready for Healthier, Glowing Skin?

Don't let skin concerns hold you back. Request your consultation now and speak with an Australian doctor today.

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