An eScript, if it is appropriate
Sent to your phone after the consultation and accepted by pharmacies across Australia.
Antibiotics
Think you need antibiotics?
Talk with an Australian-registered doctor who will assess what is going on and recommend the right next step. If antibiotics are clinically appropriate, your eScript is sent to your phone.
AHPRARegistered doctors
Within an hourTypical connection time
6am–midnight7 days a week
4.9 ★Rated by patients
What you can get
One call, more than a script
A medical certificate
For work or study when the doctor determines that you need time to recover.
A referral, if you need one
For testing, specialist care or an in-person examination when telehealth is not enough.
A test request, when needed
A pathology request can help confirm the cause before treatment is started or changed.
Treatment advice
Clear guidance on symptom relief, what to watch for and when to seek more care.
A clear next step
Including when antibiotics will not help and what may be more appropriate instead.
How it works
Feeling unwell? Skip the waiting room.
Step 1
Tell us what is going on
Share your symptoms, current medicines and allergies so the doctor has the right context.
Step 2
Talk with a doctor
An Australian-registered doctor calls, asks follow-up questions and assesses your symptoms.
Step 3
Receive your next step
If antibiotics are appropriate, an eScript is sent by SMS. Otherwise, the doctor explains what to do next.
Clinical suitability
What antibiotics can—and cannot—treat
May help with some bacterial infections
- Some urinary tract infections
- Some bacterial skin infections
- Some bacterial sinus or chest infections
- Some sexually transmitted infections
These examples still need a doctor’s assessment. Symptoms, medical history and testing can change which treatment is appropriate.
Antibiotics will not treat viruses
- Colds, influenza and COVID-19
- Most coughs and sore throats
- Symptoms that need a hands-on examination
- Medical emergencies or severe symptoms
If symptoms are severe or life-threatening, call 000. A doctor may also direct you to urgent or in-person care.
The NextClinic app
Keep your care in one place.
Follow your request, keep important consultation details together and find your next step without searching through old messages.
- See your request status
- Keep your consultation details together
- Return to care when you need it
Prescribing standards
We prescribe antibiotics carefully.
Antibiotics treat certain bacterial infections, not viruses. Our doctors assess whether they are needed and choose the next step that is appropriate for you. Responsible prescribing helps reduce side effects and protect antibiotics from resistance.
4.9 from 702 reviewsAHPRA-registered doctors
FAQs
Questions, answered
Need another answer?
Visit our FAQs for more information, or contact the support team if you need help with your request.
Visit the FAQs pageNo. A doctor can prescribe antibiotics only when they are clinically appropriate. If antibiotics are not the right treatment, the doctor will explain what may help and whether you need testing or in-person care.
You can tell the doctor what you have used before, including allergies or side effects. The doctor will decide whether an antibiotic is needed and, if so, which one is appropriate for the likely infection and your health history.
If an antibiotic is prescribed, the eScript is usually sent by SMS shortly after the consultation. Delivery timing can vary, and the doctor may recommend testing or another assessment before prescribing.
The current consultation price is shown before you confirm your request. Any medicine dispensed by a pharmacy is charged separately.
Yes. NextClinic consultations are provided by doctors registered with the Australian Health Practitioner Regulation Agency (AHPRA).
