Published on Mar 28, 2025
Acne is one of the most common skin problems – it’s almost a universal teen experience (affecting over 93% of Australian 16–18 year olds) and often lingers into adulthood. The good news is that there’s a wide range of treatments available, from over-the-counter creams you can buy at the chemist to prescription medications (even via online prescriptions). This article will walk you through acne treatment options in a reassuring, factual way – uncovering everything from simple cleansers to prescription “scripts,” and when to seek a GP or dermatologist’s help. Whether you’re a teenager or an adult dealing with breakouts, read on to learn how to manage acne with patience and consistency (and clear up some confusion along the way).
For mild acne, many people start with over-the-counter (OTC) products available at pharmacies. Benzoyl peroxide is one of the most effective OTC ingredients. It’s an antiseptic that kills acne-causing bacteria and helps prevent new pimples from forming. Benzoyl peroxide comes in gels or creams (typically 2.5%, 5% or 10% strengths) which you apply to affected areas. A thin layer on the skin once or twice a day can significantly reduce breakouts – just be aware it can cause dryness or slight irritation, and it bleaches fabrics, so use white pillowcases and towels! Dermatologists note you need to use it consistently for at least 6–8 weeks to see noticeable improvement, so don’t give up if you don’t wake up with clear skin after a few days.
Another popular OTC ingredient is salicylic acid, often found in acne cleansers and toners. Salicylic acid is a beta-hydroxy acid that gently exfoliates inside pores, helping to unclog them. It’s great for treating blackheads and whiteheads by removing dead skin cells and excess oil. Many acne face washes in Australia contain 1–2% salicylic acid – for example, medicated cleansers you can pick up at Chemist Warehouse or your local pharmacy. Like benzoyl peroxide, salicylic acid may cause some dryness or stinging at first. Start slowly (e.g. using it once daily) and moisturize if needed. If your skin gets too irritated, take a short break for a few days and then resume once it calms down.
Aside from these, you might encounter other OTC treatments such as azelaic acid (an acid that can unplug pores and also help with redness or pigmentation) and sulfur-based spot treatments. These can be helpful for mild acne or as add-ons. It’s a good idea to talk to a pharmacist about which OTC product might be best for you. A pharmacist can guide you to a proper acne cleanser or gel based on your skin type. Don’t rely solely on flashy advertisements or well-meaning friends’ advice – a healthcare professional’s input is more trustworthy. For some people with very mild acne, just using a gentle cleanser and oil-free (“non-comedogenic”) moisturizer regularly might be enough to keep pimples at bay. But if you’ve given OTC remedies a solid try (usually a couple of months of regular use) and your acne is still troublesome, it may be time to consider prescription options.
When drugstore creams and gels aren’t doing the trick, a doctor can prescribe stronger treatments. Prescription acne therapies range from medicated creams to oral pills – we’re now moving into the “scripts” part of acne care. General practitioners (GPs) handle most acne cases in Australia and can prescribe various medications as needed. In more severe cases, a dermatologist (skin specialist) might be involved for advanced treatments. These are the main prescription options:
With any prescription, you’ll need to consult a doctor first. Your GP will assess your skin and decide on the best treatment or combination of treatments. Keep in mind that it’s not uncommon to use multiple treatments together – for example, a topical retinoid at night and a benzoyl peroxide wash in the morning, or an oral antibiotic alongside a topical regimen. Combining therapies can yield better results than using one alone, because acne has multiple causes (clogged pores, bacteria, oil, inflammation). Today it’s easier than ever to access medical help for acne. You can visit your local clinic or even get prescriptions online through telehealth services. (For instance, NextClinic is an Australian telehealth platform where you can consult a GP via video and potentially get an online prescription for acne treatment, or a referral to see a dermatologist, all without leaving home.) The key is that you don’t have to struggle alone with severe acne – effective medications are available with a doctor’s guidance.
So, when should you move from DIY acne care to seeking a medical opinion? A good rule of thumb: if you’ve been using over-the-counter treatments consistently for about 6–12 weeks with little improvement, or if your acne is moderate to severe from the start, it’s time to see a doctor. Mild acne (a few pimples here and there) can often be managed with pharmacy products and good skincare habits. But you should consider seeing a GP if:
A GP can assess your acne and prescribe tailored treatments specific to your skin’s needs. They’ll also check if there are any signs that you should see a dermatologist. In Australia, GPs often handle acne first-line, but for very stubborn or severe cases (like cystic acne with risk of scars), a GP can give you a referral to a dermatologist. You might especially be referred to a dermatologist if isotretinoin is being considered, since oral retinoids are usually initiated by specialists here. Dermatologists have the expertise for advanced treatments and can supervise things like isotretinoin therapy safely.
Don’t be shy about seeking medical help – acne is one of the most frequent reasons people visit doctors, and it’s absolutely valid to do so. Early intervention can save you from years of frustration and permanent scars. As mentioned, telehealth has made this easier: you can now consult a GP online and get a prescription online if appropriate. For example, through NextClinic’s telehealth service, a doctor can evaluate your acne over a video call or photos and prescribe treatment, or send a referral for you to see a dermatologist, all electronically. These online prescriptions are legal and just as valid as a paper script, and you can have the medication delivered or pick it up at your local pharmacy. This is a convenient option if you can’t easily get to a clinic.
In summary, see a GP when acne is not responding to OTC methods or is affecting your life. See a dermatologist if your GP recommends it for severe cases – especially if considering isotretinoin, which, after a full course, has a very high chance of clearing up acne for good. Getting professional help is not an overreaction; it’s the best step toward clear skin when drugstore remedies alone aren’t enough.
One of the most important things to know about treating acne is that results take time. In a world of quick fixes, it can be frustrating that that new pimple cream or prescription gel doesn’t seem to work overnight. Patience is key – dermatologists emphasize that you should give any acne treatment at least 4 to 6 weeks to start working. In fact, it’s common to only see noticeable improvement after about 2 to 3 months of consistent use.
This means if you start a new routine or medication, stick with it as directed and resist the urge to hop from one product to the next every few days. Switching treatments too frequently can actually worsen acne or irritate your skin. For example, using a salicylic acid wash one week, then abandoning it for a tea tree oil the next week, then trying someone’s DIY mask – this kind of inconsistent approach often backfires. Instead, pick a plan (ideally one your doctor or pharmacist recommends) and give it a fair trial.
You should start to see small signs of improvement by about a month in – maybe fewer new pimples, or existing ones healing a bit faster. If by 6–8 weeks there’s zero change, or things have gotten significantly worse, check back with your doctor to tweak the plan. Otherwise, you may need to continue for a full 12 weeks or more to really judge the effectiveness. Many acne treatments, especially retinoids, have an initial adjustment period (sometimes called the “purge” or breakout phase) where things might even seem slightly worse before they get better. This is temporary, and it’s important to push through with consistent use unless the side effects are truly intolerable.
Once your skin does clear up, don’t abruptly stop everything. Acne has a tendency to come back if you discontinue treatment too soon. For example, if a topical retinoid got you clear, you may need to keep using it a few nights a week as maintenance. Or if oral antibiotics helped, you’d stop those after the prescribed course, but continue with a good topical regimen to keep results. In essence, consistency – both in the short term and long term – pays off. Think of acne treatment like a marathon, not a sprint.
It can be emotionally hard to wait it out when you’re feeling self-conscious, but try to stay positive. Take progress photos every few weeks; sometimes improvement is so gradual that you don’t notice until you compare how you looked a while back. And remember, you’re not alone – acne is incredibly common and there’s no shame in having it while you work towards clearer skin.
Almost every effective acne treatment comes with some side effects. Knowing what to expect and how to manage these side effects will make your journey much easier. Here we’ll cover common issues and tips to deal with them:
With all medications, communication with your doctor is important. Most side effects are manageable with simple steps like those above. Your doctor can also adjust doses or switch medications if side effects are too troublesome. For example, if doxycycline makes you too nauseous, a different antibiotic or a lower dose might be tried. If a topical cream is irritating, your GP might recommend a different formulation or adding a soothing product to your routine. Don’t be afraid to speak up about side effects – there are “strategies you can use to manage them”, and your healthcare team will have tips and alternatives.
Lastly, remember that side effects are often temporary. As your skin gets used to a retinoid, the initial irritation usually subsides. As you finish an antibiotic course, any minor gut disturbances will resolve. And once you complete an isotretinoin course, your lips and skin return to normal moisture (and you’ll hopefully have much clearer skin to show for it!). By being prepared and proactive, you can navigate the side effects without derailing your treatment.
By now, we’ve uncovered the spectrum of acne treatments from simple creams to potent prescription pills. The journey to clear skin can be a bit of a rollercoaster – it takes time, and you might hit a few bumps (or pimples!) along the way. The key takeaways are: be patient, stay consistent with your routine, and seek help from professionals when needed. Acne is not your fault, and you shouldn’t feel embarrassed to get proper treatment. With modern options (including the ability to get prescriptions online through Australian telehealth services) and a bit of perseverance, you can manage acne effectively. Keep your head up and stick with the plan – clearer days are ahead.
Below, we answer some frequently asked questions to recap and clarify common points about acne treatment:
Q: How long does it take for acne treatments to work?
Most acne treatments need several weeks to show results. Typically, you should give a new treatment about 6–8 weeks before judging its effect. Some people see small improvements in around 4 weeks, but full benefits often take 3 months or more. The key is to use the treatment consistently as directed. Don’t switch products every few days – patience is crucial for acne.
Q: When should I see a doctor about my acne?
If your acne is moderate to severe (lots of red pimples, deep cysts) or if mild acne isn’t improving after 2–3 months of over-the-counter treatments, see a GP. You should also see a doctor if your acne is causing scars or affecting your confidence. A GP can prescribe stronger treatments or refer you to a dermatologist for specialist care. Essentially, if acne is beyond mild or is upsetting you, medical advice is warranted.
Q: Can I get acne medication through an online prescription in Australia?
Yes. In Australia, you can consult a doctor via telehealth and get a legitimate prescription online. If appropriate, the GP can provide an online prescription for acne treatments (e.g. a topical retinoid or antibiotic pill), which you can then collect at a pharmacy or have delivered. This is a convenient option if you prefer not to visit a clinic in person. The process is safe and regulated – you’ll receive the same standard of care, just remotely.
Q: What are the common side effects of acne medications?
The most common side effects are skin dryness and irritation (especially from topical products like benzoyl peroxide or retinoids). Oral antibiotics can cause stomach upset or sun sensitivity. Isotretinoin causes more intense dryness (chapped lips are universal) and sun sensitivity, and it’s very unsafe in pregnancy. Most side effects can be managed: use moisturiser, wear sunscreen, take oral meds with food, etc. Always discuss any side effects with your doctor – often they can suggest remedies or adjust your treatment.
Q: Is isotretinoin (Accutane) really a cure for acne?
Isotretinoin is the closest thing we have to a cure for severe acne. A full course (typically 4-6 months) can put acne into long-term remission for the majority of patients. Many people are essentially acne-free after completing treatment. However, it’s reserved for severe or scarring cases due to its side effect profile. While on isotretinoin, you need careful monitoring and must avoid getting pregnant. It’s a powerful medication with high success rates, but not everyone with acne needs it – milder acne usually responds to less aggressive treatments.
Q: Does diet affect acne?
This is a common question. For the most part, research hasn’t found a strong direct link between diet and acne for everyone. Greasy foods or chocolate were traditionally blamed, but science hasn’t proven that they universally cause pimples. However, some studies suggest that a high glycemic index (high sugar/refined carb) diet might worsen acne in some people, and dairy might be a trigger in a subset of individuals. The effect of diet seems to vary person to person. The best advice is to eat a balanced diet; if you notice certain foods consistently flare your acne, then it’s reasonable to avoid them. But there’s no need for all acne sufferers to cut out specific foods unless they see a personal connection. Always focus on proven medical treatments first, and consider dietary tweaks as a supplementary measure.
Q: What else can I do to help my acne?
Alongside medications, good skincare habits can make a difference. Use a gentle cleanser twice daily – do not scrub aggressively (it can make acne worse). Avoid picking or squeezing pimples, as tempting as it is – this can cause scars and infection. Use non-comedogenic (oil-free) makeup and remove it before bed. Keep your hair off your face and wash oily hair regularly (oil from hair can transfer to skin). Change pillowcases regularly. Manage stress and get enough sleep, as stress hormones can sometimes exacerbate acne. While these habits won’t overnight cure acne, they create a skin-friendly environment that supports your treatment. Remember, consistency in these little things, combined with the right treatment, will yield the best results.
This medical blog provides general information and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with your regular doctor for specific medical concerns. The content is based on the knowledge available at the time of publication and may change. While we strive for accuracy, we make no warranties regarding completeness or reliability. Use the information at your own risk. Links to other websites are provided for convenience and do not imply endorsement. The views expressed are those of the authors and not necessarily representative of any institutions.
Request medical certificate online now
Start Here