Published on Jan 10, 2026

Urinary tract infections (UTIs) will affect around 1 in 3 Australian women and 1 in 5 Australian men at some point in their lives – and roughly 1 in 4 of those people will go on to have recurrent infections.
Add to that Kidney Health Australia’s estimate that nearly one in three women will have a UTI needing treatment before the age of 24, and it’s no wonder so many Aussies wake up one morning with that unmistakable burning and think: “Oh no… today of all days?”
Now picture it’s Saturday. Your usual GP is closed, your bladder feels like it’s on fire, you’re Googling “UTI treatment Australia”, “cystitis relief” and “get antibiotics weekend”… and getting 20 different answers.
This guide is for that exact moment.
We’ll walk through, step-by-step:
We’re an Australian telehealth service, and UTIs are one of the most common problems we help with. Our doctors speak with people every day who are exactly where you are now: uncomfortable, worried, and unsure if they can safely wait until Monday.
By the end of this article, you’ll have a clear, practical weekend plan – and a better understanding of when a UTI is annoying… and when it’s an emergency.

Lots of things can cause burning when you pee. Before you treat it like “just cystitis”, it’s worth knowing what a typical UTI looks like – and what else could be going on.
A lower UTI (cystitis) usually affects the bladder and urethra. Common symptoms include:
You might feel generally off – a bit tired or unwell – but you normally won’t have high fevers or severe pain in your sides with a simple bladder infection.
A kidney infection (pyelonephritis) is a different story. As the infection spreads upwards, symptoms can include:
Kidney infections usually need urgent medical care and IV antibiotics in some cases – they’re not a “wait for Monday” problem.
Some conditions can mimic a UTI, especially if you’re self-diagnosing:
Chlamydia, gonorrhoea and herpes can all cause pain when you urinate, discharge, spotting after sex, or pelvic pain. Many STIs have no symptoms at all, so you can’t rely on how you feel.
Thrush, bacterial vaginosis or vulval irritation from soaps or sex can cause burning and discomfort around the urethra. Sometimes that burning is external rather than truly “inside the urine”.
Inflammation or infection of the prostate can cause urinary frequency, burning, pelvic pain, and trouble starting your stream.
Strong soaps, bubble baths, perfumed wipes, some spermicides and tight synthetic underwear can irritate the urethra and surrounding skin.
A proper assessment (in person or by telehealth) is important because UTI treatment and STI treatment are not interchangeable. Guessing can delay the right care.
Before we talk cystitis relief and telehealth prescriptions, let’s be very clear about the red flags that mean you should skip telehealth and pharmacy, and go straight to urgent or emergency care.
Seek urgent medical help (ED or 000) if you have urinary symptoms AND any of the following:
You also need same-day in-person care (GP, urgent care or ED – telehealth may triage but will usually refer on) if:
If in doubt, you can call Healthdirect on 1800 022 222 (24/7 nurse advice) for help deciding the right level of care in your state or territory.
If you’re reasonably sure it’s a simple bladder infection and you don’t have red flags, there are some sensible things you can do straight away – but they’re not a substitute for proper assessment.
It hurts to pee, so it’s tempting to drink less. Unfortunately, that can make things worse.
Hydration helps flush the urinary tract and can slightly ease burning – but on its own it won’t cure a true bacterial UTI.
For many adults, over-the-counter pain relief can take the edge off:
Both Healthdirect and NPS MedicineWise note that standard painkillers can be used while you’re waiting to see a doctor, provided they’re safe for your situation.
If you’re pregnant, have chronic health conditions, or are on blood thinners, talk to a pharmacist or doctor before taking anything.
Pharmacies in Australia sell urinary alkalinisers (often powders dissolved in water) that make the urine less acidic. They can temporarily reduce burning and discomfort.
Important points:
A warm pack or hot water bottle (wrapped in a towel) over your lower abdomen can help with crampy, achy discomfort. Avoid burning your skin.
It sounds cruel when it hurts, but:
Incomplete emptying can encourage bacteria to hang around.
A few big don’ts while you’re chasing UTI treatment on the weekend:
Using the wrong drug, dose or duration can make resistance more likely and may mask a more serious problem.
So you’ve done the basics. Now you need an actual plan for UTI treatment in Australia… on a Saturday.
Broadly, you have four main options:
Let’s break those down.
Many pharmacies open seven days and can be a great first stop, especially for uncomplicated cystitis in otherwise healthy adult women.
Across Australia, several states and territories now allow specially trained community pharmacists to assess and treat simple UTIs in eligible women aged 18–65, including supplying a short course of antibiotics where appropriate. Programs exist or are being rolled out in states like NSW, WA, SA, Tasmania and NT, with strict criteria and protocols.
Key points:
It’s worth:
Even if they can’t prescribe antibiotics where you live, pharmacists are excellent for pain relief advice, alkalinisers and triage while you arrange a GP or telehealth visit.
Telehealth isn’t just a pandemic thing any more – it’s part of mainstream Australian healthcare. Millions of GP consults are still done by phone or video each year.
For UTIs, a phone-based telehealth consultation can often be enough to:
At NextClinic, here’s how that looks in practice for a weekend UTI:
The doctor will usually ask about:
Depending on what we find, the plan might be:
When an antibiotic is appropriate, we send an electronic prescription token by SMS to your phone. You can take that to almost any pharmacy in Australia and have it scanned and dispensed, just like a paper script.
If you’re curious about how telehealth prescribing works more generally (and when script requests are refused), our blog “Can You Get a Script Without a Video Call?” goes into a lot of detail about safe telehealth prescription standards in Australia.
For more on how online doctors fit into public holiday and after-hours care, you might also like “GP Closed for Christmas? How to See a Doctor Online” – many of the same principles apply on a random Saturday when your usual clinic is shut.
Some GP clinics run Saturday morning sessions or have same-day walk-in spots. Medicare Urgent Care Clinics are also expanding and can handle many semi-urgent problems that don’t need ED-level care.
You can use the Healthdirect Service Finder to look up GP, urgent care and after-hours services near you, along with opening times.
This is often the best option if:
Emergency departments are absolutely the right place if you have the red-flag symptoms we outlined earlier – high fevers, severe back pain, vomiting, confusion, or signs of sepsis.
If you’re really unsure how sick you are, err on the side of caution and seek urgent in-person care.
Assuming a doctor (in person or via telehealth) thinks you have an uncomplicated UTI that needs treatment, what comes next?
Most UTIs are caused by common gut bacteria like E. coli making their way into the urethra and bladder.
For a simple bladder infection in a non-pregnant adult, guidelines typically recommend a short course of oral antibiotics. NPS MedicineWise lists several options commonly used in Australia, including:
The choice depends on:
Even though “everyone” seems to get trimethoprim or nitrofurantoin, it’s not safe to guess:
Many people start to feel some improvement within 24–48 hours of starting the right antibiotic, though burning and urgency may take a little longer to settle completely.
However:
If you’re keen to dive deeper into responsible antibiotic use (and why doctors sometimes say “no” to requests), our article “Antibiotics 101: How to Use Them Responsibly” is a good next read.
Because UTIs and sex are often linked, it’s easy to assume that burning after sex is always cystitis. But sometimes the problem is in the sexual health column, not the urinary one.
Consider a sexual health check if:
Chlamydia, gonorrhoea and herpes can all present with urinary burning or discomfort. Treating them as plain cystitis can delay correct treatment and put partners at risk.
At NextClinic, we can:
If you’re starting a new relationship and want a clear game plan, our article “New Relationship? When You Should Actually Get an STI Test” walks through timing, test types and how telehealth referrals work across Australia.
For contraception questions (especially if UTIs or STIs are on your mind after a big weekend), “Stay Safe: Your Guide to Contraception This Party Season” covers modern contraception and telehealth options in an Aussie-specific way.
If you Google “cystitis relief”, you’ll find everything from cranberry juice to garlic pills. What does the evidence say?
Australian and international reviews suggest mixed evidence for cranberry products (juice, tablets or capsules) in preventing UTIs. Some studies show a modest reduction in recurrence, others show little effect. Healthdirect and other Australian sources describe the evidence as conflicting.
Practical takeaway:
There’s growing but still evolving evidence for things like D‑mannose and certain probiotic strains in reducing recurrent UTIs in some women, and vitamin C is sometimes suggested to acidify urine. But these are adjuncts, not replacements for proper care, and dosing/quality vary widely.
Always talk to a doctor or pharmacist before starting supplements, especially if you take other medications.
Some common-sense measures that many Australian sources recommend for lowering UTI risk include:
These are most useful as prevention strategies. For an actual, symptomatic UTI, you still need proper assessment and probably antibiotics.
For mild symptoms that are clearly improving within a day, hydration and simple pain relief might get you through.
For moderate or persistent symptoms lasting more than 24–48 hours, or any red flags, you really do need to talk to a doctor – whether that’s via telehealth, GP clinic, or ED.
Once you get through this round, prevention becomes the next priority – especially since about 25% of people with a UTI will have recurrent infections.
Evidence-based prevention strategies include:
If you’re finding UTIs are repeatedly ruining your weekends, that’s a sign to move beyond “quick fixes” and into a planned prevention strategy with your usual GP or a specialist. A telehealth consult can be a good starting point to review your history and arrange a specialist referral if needed.
Because UTIs are so common, they’re a core part of what our online doctors manage every week.
Through our Online Doctors: Telehealth Consultations service, we can:
We also say “no” or “not this way” when that’s the safe answer:
If you’re worried about video calls, our blog “Can You Get a Script Without a Video Call?” explains why most of our telehealth work – including UTI care – is done by phone, with a proper doctor-patient conversation and secure eScripts sent straight to your phone.
Let’s recap the key ideas:
If you’ve made it this far, you’re already taking your health seriously. Now choose one of these actions and actually do it in the next seven days:
Pick the one that fits your life best, put it into action, and then come back and tell us in the comments:
Your experience might be exactly the reassurance another Aussie needs when they wake up burning on a Saturday and are desperately searching for answers.
This article provides general information only and is not a substitute for personalised medical advice, diagnosis or treatment. Always seek advice from your own doctor or an appropriate health professional for your specific situation, and call 000 in an emergency.
Q: What are the common symptoms of a lower urinary tract infection (cystitis)?
Common symptoms include burning or stinging when urinating, a strong urge to pee with little output, frequent toilet trips (including overnight), cloudy or strong-smelling urine, and lower abdominal pain.
Q: How do I know if my UTI has spread to my kidneys?
Kidney infections (pyelonephritis) are more severe than simple bladder infections. Symptoms include high fever (around 38.5°C), chills, pain in the sides or back, nausea, vomiting, and feeling generally very unwell. This requires urgent medical care.
Q: When should I go to the Emergency Department for a UTI?
Seek urgent help (ED or 000) if you have high fever, severe back/side pain, persistent vomiting, confusion, shortness of breath, blood with clots in urine, or if you are unable to pass urine.
Q: Who requires in-person medical care instead of telehealth?
You need in-person care if you are pregnant, under 18, male (especially first episode), over 65, have chronic conditions like diabetes or kidney disease, or suffer from recurrent UTIs.
Q: Can pharmacists in Australia treat UTIs?
In some states (like NSW, WA, SA, Tasmania, and NT), trained pharmacists can prescribe antibiotics for uncomplicated cystitis in women aged 18–65, provided there are no red flags.
Q: What should I do immediately to relieve symptoms while waiting for a doctor?
Drink plenty of water to flush the system, avoid alcohol and caffeine, use a heat pack for cramps, and take simple pain relief like paracetamol or ibuprofen. Urinary alkalinisers can provide temporary symptom relief but do not cure the infection.
Q: Do cranberry products cure UTIs?
No. While cranberry products may help prevent UTIs for some people, there is mixed evidence on their effectiveness, and they are unlikely to cure an active infection.
Q: Could my symptoms be something other than a UTI?
Yes. Symptoms can mimic Sexually Transmitted Infections (STIs) like chlamydia or gonorrhoea, vaginal conditions like thrush, or irritation from soaps. If you have discharge, spotting, or new sexual partners, consider an STI test.
Q: How long does it take to feel better after starting antibiotics?
Most people feel improvement within 24–48 hours. However, you must finish the full prescribed course to prevent resistance and recurrence.
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