Published on Apr 08, 2025
Ear infections are an all-too-common ailment, especially in children, and they can be downright painful. With World Hearing Day shining a spotlight on ear health, it’s a great time to understand how ear infections affect our hearing and when antibiotics (a "script" or prescription) are actually needed. We often worry about ear pain or a child tugging at their ear and wonder if antibiotics are required, or if an online doctor can provide prescriptions online to fix the problem quickly. This blog post will break down the common types of ear infections, their symptoms, and guide you on when antibiotics are necessary—and when they’re not. Along the way, we’ll discuss how to use treatments safely to protect your long-term hearing health, and how Australians can conveniently access online prescriptions or medical advice through telehealth services like NextClinic.
Not all ear infections are the same. The ear has three parts (outer, middle, inner), but the two most common infection sites are the middle ear and the outer ear. Here’s a quick overview of these common ear issues:
Key differences: Middle ear infections typically happen behind the eardrum (you usually can’t see anything from the outside) and might follow a runny nose or cold. Outer ear infections happen in the ear canal; the outer ear or canal may look red or swollen, and touching the ear can hurt. Despite different locations, both types cause ear pain and can affect hearing temporarily. Let’s look at symptoms in more detail.
How do you know if it’s an ear infection? Symptoms can vary a bit between otitis media and otitis externa, but there’s a lot of overlap. Common signs and symptoms include:
Most ear infections (especially middle ear infections) will cause discomfort for a few days. The good news is that ear infections do not usually cause long-term problems in most cases. However, knowing when to treat them is important to avoid complications and to get relief from the pain.
One of the biggest questions people have is whether they need antibiotics for an ear infection – essentially, do you need a prescription (script) for antibiotics or can it get better on its own? The answer depends on the type of infection and its severity.
Antibiotics are effective against bacterial infections. They won’t help if the infection is caused by a virus (like the common cold). Many ear infections, especially in the middle ear, are actually viral or will clear up without antibiotics. Research shows most children with acute middle ear infections get better within about 3 days without antibiotics. Because of this, doctors often recommend a “wait and see” approach for mild ear infections. Here are general guidelines on when antibiotics are needed:
It’s worth noting that certain populations are at higher risk of complications from ear infections and thus more likely to need antibiotics even for what seems like a mild case. For instance, Aboriginal and Torres Strait Islander children in Australia have higher rates of ear infection complications and may be treated more proactively with antibiotics. Your doctor will consider these factors when deciding on treatment.
When antibiotics are needed, a doctor’s prescription is required. That might mean a visit to your GP or an after-hours clinic. However, these days you can also get prescriptions online through telehealth services. For example, after a video or phone consultation via NextClinic (a telehealth platform in Australia), the GP can provide an online prescription for antibiotics if appropriate, sent straight to your email or pharmacy. This can be a relief if you’re in pain at home or managing a fussy child – you can get the medication you need without an in-person visit.
Not every ear infection needs an antibiotic. In fact, overusing antibiotics when they aren’t needed won’t speed up relief and can lead to problems like antibiotic resistance. Many ear infections are caused by viruses or are mild enough that the body can fight off the infection on its own with a little time and rest. Here’s when you likely don’t need antibiotics:
Why skip antibiotics if you don’t need them? Firstly, any medication can have side effects. Antibiotics can cause diarrhea, rashes, stomach upset, or even allergic reactions. Secondly, every time we use antibiotics, it can contribute to antibiotic resistance, where bacteria learn to survive the drugs. Using antibiotics when they’re not needed (like for viral infections or very mild cases) gives bacteria more chances to become resistant. Down the track, that can make infections harder to treat. As one report put it, antibiotic eardrops or targeted treatment can work faster for ear issues, while unnecessary oral antibiotics can create resistant bacteria that make future illnesses “harder to cure and more costly to treat”. In short, saving antibiotics for when they’re truly needed helps keep them effective.
The key takeaway: don’t insist on antibiotics for an ear infection without a proper evaluation. If your doctor says it’s likely viral or will likely clear up on its own, they’re not “withholding” treatment – they’re ensuring antibiotics will still work when you do need them. In the meantime, you can manage symptoms with safe at-home measures.
Whether or not you need antibiotics, you’ll want relief from the symptoms. Pain management is important: earaches can really hurt, especially at night. Using pain relievers like paracetamol (acetaminophen) or ibuprofen can help reduce pain and fever. In children, use the correct dose for their age/weight and don’t exceed the recommended amount. Sometimes warm compresses on the ear can also soothe pain.
If you’re prescribed antibiotics, the form will depend on the type of infection:
In addition to antibiotics or drops, doctors might also recommend decongestant nasal sprays or antihistamines if congestion is contributing to middle ear fluid (though evidence is limited on how well those help ear infections). The mainstay remains pain relief and targeted treatment.
You should consider seeing a doctor for an ear infection if:
If you notice redness, swelling, or tenderness behind the ear (the bony area) and the ear is protruding outward, go to an emergency department. This could be mastoiditis, a rare but serious complication where the infection spreads to the bone behind the ear.
For most routine ear infections, your GP (General Practitioner) can handle the evaluation and treatment. They will likely use an otoscope (the little scope with a light) to look in the ear and confirm if there’s an infection and what type. Sometimes they’ll check the throat and nose too, since those are connected.
Now, regarding access to care: If you can’t get to your GP easily or quickly (say it’s the weekend, or you live remote, or you’re at home solo parenting a miserable toddler), remember that Australian telehealth services like NextClinic are available. Through NextClinic, you can have an online consult with a doctor who can assess your symptoms, albeit remotely. If they determine you need antibiotics or eardrops, they can provide online prescriptions sent directly to your pharmacy or via email. This means you can get the needed medication without waiting for an in-person appointment. NextClinic doctors can also issue medical certificates if you need a sick note for work or school due to the ear infection, and even provide specialist referrals if an ongoing problem warrants seeing an Ear Nose and Throat (ENT) specialist. This kind of convenient access to prescriptions online and medical advice can be a real relief when you’re dealing with a painful ear at odd hours or during lockdowns, etc. (Of course, if there are any red flag severe symptoms, an in-person exam or emergency visit might still be recommended by the telehealth GP.)
Call-to-action: Don’t hesitate to seek medical advice if you’re unsure. Ear pain can be miserable, and getting a proper diagnosis is important. With today’s telehealth options, you can consult a doctor and get prescriptions online from the comfort of home. NextClinic, for example, allows Australians to quickly obtain an online prescription or medical certificate after speaking with a qualified doctor, which is especially handy on weekends or holidays. Your hearing is precious – when in doubt, get it checked out!
While ear infections aren’t 100% preventable, there are steps to reduce the risk for you or your children, and to protect your long-term hearing health:
By taking these steps, you’re not only trying to avoid the pain of an ear infection, but also looking after your long-term hearing health. World Hearing Day is a reminder that hearing matters – preventing infections (and treating them properly when they do occur) is part of keeping your ears healthy.
Q: What are the common symptoms of an ear infection?
The usual symptoms include ear pain, a feeling of fullness or pressure in the ear, reduced hearing, and sometimes fever or general illness. You might also see fluid or pus draining from the ear in some cases. Kids may tug at their ear or be unusually fussy and sleepless.
Q: Does an ear infection always require antibiotics?
No. Many ear infections are viral or mild and will get better on their own with time and pain relief. For example, most children with middle ear infections improve within 2-3 days without antibiotics. Antibiotics are typically reserved for bacterial infections or more severe cases – like a high fever, severe pain, very young infants, or infections that aren’t improving after a couple of days. Outer ear infections (swimmer’s ear) do usually need antibiotic ear drops to clear the infection.
Q: How can I tell if I need a script for antibiotics or not?
It can be hard to tell on your own. Consult a doctor if you’re unsure. Generally, if you have severe symptoms, significant pain, fever, or symptoms that last beyond a few days without improvement, a doctor may prescribe antibiotics. If your symptoms are mild and you’re otherwise well, the doctor might suggest waiting a bit. A healthcare professional can examine your ear to see signs of bacterial infection (like bulging eardrum or lots of pus). When in doubt, getting medical advice is the safest bet.
Q: Can I get antibiotics or prescriptions online for an ear infection in Australia?
Yes. You need a doctor’s assessment to get antibiotics, but this can be done via telehealth. Services like NextClinic allow you to consult a GP through a phone or video call. If the doctor finds you need treatment, they can send an online prescription to your local pharmacy or to you. This means you can obtain the right antibiotic prescriptions online without an in-person visit, which is very handy if you’re home sick or caring for a child.
Q: What’s the best way to use antibiotic eardrops?
When using eardrops, lie down with the affected ear facing up. Put the recommended number of drops in, then stay in that position for a few minutes to let the drops penetrate deep into the ear canal. Avoid touching the dropper to your ear to keep it clean. It’s often advised to avoid swimming or getting the ear wet while treating an outer ear infection. Use the drops for the full duration prescribed, even if symptoms improve earlier.
Q: How can I relieve ear infection pain at home?
You can use over-the-counter pain relievers like paracetamol or ibuprofen to ease pain and reduce fever. Apply a warm (not hot) washcloth to the ear for comfort. Rest and drink plenty of fluids. If nasal congestion is contributing to a middle ear infection, saline nasal sprays or gentle nose blowing (for older kids) might help clear the Eustachian tubes. Always follow dosing guidelines for any medicine and consult a doctor if pain is severe or not improving.
This medical blog provides general information and is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with your regular doctor for specific medical concerns. The content is based on the knowledge available at the time of publication and may change. While we strive for accuracy, we make no warranties regarding completeness or reliability. Use the information at your own risk. Links to other websites are provided for convenience and do not imply endorsement. The views expressed are those of the authors and not necessarily representative of any institutions.
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