Published on Mar 19, 2025
Everyone gets sick sometimes – but what if you’re ill and can’t see a doctor right away for a medical certificate? Don’t panic. In Australia, you have a few options to justify your sick leave even if you can’t immediately obtain a doctor’s note. This blog will explain the difference between a statutory declaration and a medical certificate, when an employer might accept a stat dec for sick leave, how you can get a medical certificate online (for example, via telehealth services like NextClinic), and why honesty and good communication with your employer are crucial. We’ll also guide you on seeing a GP versus using online telehealth platforms for an online doctor’s certificate, so you know exactly what to do if you’re stuck without a medical certificate.
A sick employee resting at home. If you fall ill and can’t visit a GP immediately, there are other ways to provide evidence for your sick leave.
When you’re unable to work due to illness, employers typically ask for evidence – usually a doctor’s certificate or a statutory declaration (stat dec). But what’s the difference between these two? Let’s break it down:
Key Differences: A doctor’s certificate is medical evidence issued by a practitioner, whereas a stat dec is a personal legal declaration. Both serve as official proof of your need to take sick leave, and importantly, both are generally accepted as evidence under Australian workplace laws. The Fair Work Ombudsman explicitly notes that medical certificates or statutory declarations are acceptable forms of evidence for sick leave, as long as they would convince a reasonable person that you were genuinely unable to work. In practice, that means a well-written stat dec can substitute for a doctor’s note in many cases, especially if obtaining a medical certificate isn’t possible in time.
A statutory declaration can be a lifesaver if you’re ill but unable to get a doctor’s certificate immediately. Australian employment standards recognize stat decs as valid evidence for personal (sick) leave. Here are some situations when you might use a stat dec for sick leave:
In summary, you can use a stat dec anytime you legitimately were sick/injured and unable to get a doctor’s note in time. Australian law doesn’t prescribe exactly what kind of evidence must be given – only that it must be “reasonable” proof. A truthful statutory declaration is considered reasonable evidence under the Fair Work Act. Just remember that it’s generally meant to be a backup option – it’s best used when “traditional” documentation (a doctor’s certificate) is hard to obtain quickly.
Most likely, yes – if you’ve followed the proper process. Under the Fair Work Act, employers are allowed to ask for evidence for any sick leave (even 1 day off), but that evidence can be a medical certificate or a statutory declaration. A stat dec that meets the requirements should be accepted in the eyes of the law. Many employers do routinely accept stat decs, especially if they are aware that it’s a legally valid form of proof.
That said, workplace practices can vary. Here are a few tips to ensure your stat dec will be accepted:
Most employers will accept a valid stat dec because rejecting it without good reason could put them on shaky ground. After all, if you’ve met the Fair Work requirements by providing “evidence that would satisfy a reasonable person,” that should suffice. However, if an employer ever did refuse a stat dec that you genuinely had to use (for instance, insisting on a medical certificate when it was impossible for you to get one), you may want to seek advice – but such scenarios are rare when you communicate and act in good faith. The bottom line: a properly done stat dec is typically an acceptable stand-in for a doctor’s note when needed.
Using a stat dec might sound formal, but it’s straightforward. Here’s how you can prepare one if you need to:
Digital Stat Dec Option: Good news – as of 2024, you can actually complete a Commonwealth stat dec digitally through your myGov account, without needing a witness in person. This new system uses your Digital Identity for verification. If you’re tech-savvy and pressed for time, this could be useful (for example, you can log in to myGov, fill out the digital stat dec online, and it’s legally valid without finding a JP in person). Do note it’s a relatively new option – check the Attorney-General’s Department website for instructions. If you use the digital stat dec, you would then download the completed declaration and send it to your employer. Employers are required to accept these digital stat decs as valid evidence just like the paper ones, as long as they’re properly completed.
Remember, whichever method you use, never lie on a stat dec. It bears repeating: a stat dec is a legal document – making a false declaration is against the law and can carry severe penalties. Use stat decs only for genuine sick leave and when you truly can’t get a medical certificate in time. Done right, they are your fallback to ensure you don’t lose your sick pay or get in trouble for an absence that was legitimately due to illness.
What if you really prefer to have a doctor’s certificate but can’t get to the clinic? The answer is telehealth – you can now obtain a medical certificate online quickly through various telehealth services like NextClinic. In Australia, telehealth has become a mainstream way to consult GPs. It allows you to have a medical consultation via phone or video call and receive an online medical certificate (usually emailed to you as a PDF). Services like NextClinic make this process super convenient, so you can get a doctor’s assessment and doctor’s certificate online without leaving home. Here’s how it generally works:
Are online medical certificates accepted by employers? Yes – an online medical certificate from a telehealth consultation is a valid legal document, just like one from an in-person visit. Australian employers should treat it the same as a regular doctor’s certificate because it is a doctor’s certificate (the mode of consultation doesn’t change the certificate’s validity). According to HR experts, telehealth medical certificates are just as valid as those issued in person and must be accepted by employers. In fact, during the COVID-19 pandemic, the use of telehealth exploded and many employers became very used to seeing digital certificates. The key is that the certificate comes from a registered medical practitioner – whether you saw them face-to-face or over video doesn’t matter. Under the Fair Work Act, an employer cannot unreasonably refuse a legitimate medical certificate.
Of course, if your employer is unfamiliar with telehealth certificates, you might accompany your email with a polite note saying, “Please find attached my medical certificate from an Australian-registered doctor via telehealth.” Reassure them it’s an original certificate (with a digital signature). Most will accept it without issue. If an employer were to question it, remember that it fulfills the requirement of “evidence that would convince a reasonable person” of your illness – it’s signed by a doctor, after all. You can always verify that the certificate has the doctor’s provider number and contact details if they needed to confirm its authenticity.
Benefits of online doctor’s certificates: It’s worth highlighting why getting a doctor’s certificate online is such a great option when you’re in a pinch:
In short, getting a doctor’s certificate online via telehealth is a fantastic solution if you can’t see your GP right away. It keeps you covered with a medical certificate and ensures you meet any work requirements for evidence. Many Australians are now using this method for minor illnesses, and it’s widely accepted.
Whether you use a stat dec or an online medical certificate, one principle remains paramount: honesty and clear communication with your employer. Maintaining trust is key when you’re taking sick leave, especially if you don’t have the usual doctor’s note at first. Here’s how to handle it:
Be Honest About Your Situation: Always tell the truth about your illness. It can be tempting for some to consider using a stat dec or online service to “fake” a sick day – don’t do it. A stat dec is a legal declaration (lying on it can lead to fines or jail up to 3 years), and a doctor (online or not) isn’t going to issue a certificate unless you genuinely report being unwell. Dishonesty can not only risk your job (and conscience) but also is simply not worth the fallout. It’s far better to use these tools only when you truly need them.
Notify Your Employer ASAP: The Fair Work guidelines state you should inform your employer that you’re taking sick leave as soon as practicable, which can even be after you’ve started the leave (e.g., calling in sick the morning you’re ill). When you call or email in sick, mention upfront if you anticipate trouble getting a certificate. For example: “Hi, I woke up with a high fever and won’t be able to work today. I couldn’t get a doctor’s appointment on short notice, but I will arrange a telehealth consult or provide a stat dec to cover this absence.” By signaling that you’re aware of the evidence requirement and already plan to handle it, you reassure your employer. They know you’re not trying to take a “sickie” without proof – you’re proactively addressing the issue.
Explain and Update: If you initially only have a stat dec but later manage to see a doctor, you can provide the medical certificate afterwards as additional proof. Or if you told your boss you’ll get an online medical certificate, make sure you follow through and send it promptly. Keep your employer in the loop: “I have an appointment with an online GP at 3 PM today; I’ll send through the certificate right after.” Communication shows professionalism and good faith.
Use Empathy and Professionalism: Remember, your manager or HR contact is human too. Most will appreciate your candor. A short explanation like, “I’m really unwell and bed-bound today, and the earliest I can see a doctor is tomorrow – I’ll fill out a statutory declaration in the meantime so you have something on record,” demonstrates responsibility. Employers value employees who handle unexpected situations maturely. You’re effectively saying: I’m not taking advantage – I’m truly sick and I’m doing everything I can to provide the necessary info.
Don’t Abuse Leniency: If your employer says, “No worries, a stat dec is fine,” or even, “It’s okay, just get better – bring a certificate when you can,” don’t take that for granted. Deliver what you promised. If you said you’d get an online certificate, get it. If they waived evidence this time due to circumstances, make sure not to make a habit of that. Consistently being truthful will build your credibility so that on the rare occasion something happens, your employer is more likely to be understanding.
Address Any Employer Doubts Gently: In the uncommon case your employer seems skeptical about an online certificate or stat dec, politely stand your ground with facts. You can remind them that under the Fair Work Act, statutory declarations are acceptable evidence for sick leave, and that telehealth certificates are issued by registered doctors and are legally valid. You might say, “I understand you’re not used to digital medical certificates; however, this was issued by a licensed GP via an approved telehealth service, so it is an official document. I’m happy to have them verify any details if needed.” Remaining calm and factual usually clears up any concerns.
Build Trust: In the long run, being transparent when you’re genuinely sick will build trust with your employer. Most bosses know when an employee is conscientious. If you’re usually reliable and communicate well, they won’t jump to suspect you. On the flip side, if you ever did try to pull a fast one, it can permanently damage that trust. It’s just not worth it.
In summary, use the tools available (stat decs, telehealth, etc.) but accompany them with honesty. Employers appreciate employees who take initiative to follow the rules even under challenging circumstances. A little communication goes a long way to ensure your employer remains supportive while you take the time you need to recover.
You might wonder, should you wait to see your GP in person or just use telehealth? The answer depends on your situation. Both in-person and online consultations have their merits. Here’s a quick comparison to help you decide:
When to See a GP in Person:
When to Use Telehealth for an Online Certificate:
Quality and Acceptance: Both methods result in a legitimate certificate. A certificate from your long-time family GP might feel more personalized (they know your history), but an online certificate is equally valid in your employer’s eyes as long as it has the necessary details. Telehealth doctors follow professional guidelines and will not issue a certificate if it’s not warranted – so employers can trust that a telehealth certificate indicates a real health issue prevented you from working.
One strategy some people use is: start with telehealth to cover the immediate need, then follow up with their own GP later if the illness persists or they want continuity of care. For instance, you get a two-day certificate via NextClinic to cover you for now, and if you’re still unwell after that, you visit your GP for further treatment and any extended leave notes. This way you don’t miss out on documentation early on, and you still get your usual care if needed.
Ultimately, use your judgment. The goal is to ensure you have appropriate medical advice and the proof required for work. Telehealth is a fantastic complement to traditional care – it doesn’t replace all in-person visits, but it’s incredibly useful for straightforward situations. If you’re ever uncertain, you could even call your regular clinic and ask if they offer phone consultations; many local GPs do phone consults and can email you a certificate, which is essentially the same outcome. The landscape of healthcare has changed, and getting an online doctor’s certificate is now a normal, accepted practice in Australia’s healthcare system.
Q: What’s the difference between a statutory declaration and a medical certificate?
A medical certificate is issued by a doctor to confirm you’re unfit for work due to illness/injury, whereas a statutory declaration is a written statement you swear is true, witnessed by an authorised person. Both can serve as evidence for sick leave, but a medical certificate comes from a medical professional, and a stat dec is a personal legal declaration. Use a stat dec if you can’t get a doctor’s note in time – it’s legally binding proof of your sickness.
Q: Will my employer accept a stat dec for sick leave?
In most cases, yes. Australian law considers statutory declarations as acceptable evidence for sick leave. If you provide a properly completed stat dec explaining your absence, that should satisfy your employer. Always check your workplace policy, but generally employers know that a stat dec is a valid document. Just be sure it’s truthful and correctly witnessed – a false stat dec is illegal and can lead to serious penalties.
Q: How do I get a medical certificate online?
You can obtain an online medical certificate by booking a telehealth consultation with a doctor. Platforms like NextClinic allow you to consult an Australian-registered GP via phone or video. The doctor will assess your symptoms and, if appropriate, issue you a medical certificate electronically (typically a PDF sent by email). The process is quick – often you can get a certificate on the same day without leaving home. Make sure to use a reputable telehealth service so the certificate includes all required details (doctor’s name, provider number, dates, etc.).
Q: Are online doctor’s certificates legitimate and accepted by employers?
Yes. An online doctor’s certificate is just as legitimate as a paper one because it’s issued by a qualified doctor after a consultation. Employers should accept it as valid evidence of sick leave. Telehealth became a permanent part of healthcare in Australia in recent years, and employers are accustomed to digital certificates now. As long as the certificate is authentic (with the doctor’s details and signature), it meets the requirement for proof. If an employer is unsure, you can explain it was via a telehealth GP – but legally, it holds the same weight as any medical certificate.
Q: What if I’m sick but can’t see a doctor immediately?
Inform your employer as soon as possible that you’re ill, and let them know you’re seeking evidence. If you can’t get to a doctor that day, you have options: you could use telehealth to get a certificate online, or write a stat dec explaining your absence. Employers will generally accept a stat dec or a slightly delayed medical certificate given the circumstances. The key is communication – tell your boss, for example, “I will provide a stat dec now and follow up with a doctor’s certificate as soon as I can.” This shows you’re taking responsibility.
Q: How should I communicate with my employer about my sick leave?
Be prompt and honest. Notify your employer that you’re unwell and unable to work as soon as you can (preferably at the start of the workday). If you don’t yet have a certificate, explain your plan – e.g., “I’m booking a telehealth consult for later today to get a certificate,” or “I will complete a statutory declaration since I couldn’t see a doctor.” Keeping your employer in the loop reassures them. Once you obtain your stat dec or medical certificate, submit it promptly. Good communication helps maintain trust and shows your professionalism, even while you’re out sick.
Q: Can I use a statutory declaration if I miss one day of work?
Absolutely, if your employer requests evidence for that day and you couldn’t get a doctor’s note. Many employers won’t require a certificate for a single sick day, but if they do and you can’t see a GP, a stat dec is a valid solution. Just ensure it clearly states that you were unfit for work on that date and have it properly witnessed. Employers recognize that it’s not always feasible to get a same-day doctor’s appointment for a 24-hour illness, so a stat dec is commonly accepted for short absences.
Q: What happens if I lie on a stat dec or provide false evidence?
Don’t even go there – lying on a stat dec is a crime. Statutory declarations are legal documents, and false statements can lead to heavy fines or up to 3 years imprisonment. Similarly, faking a medical certificate (or obtaining one under false pretenses) is fraudulent and can result in disciplinary action at work or worse. The risk far outweighs any short-term benefit. It’s always best to be truthful. If you had to take a day for reasons not actually illness, it’s better to discuss leave options with your employer rather than falsify documents. Honesty really is the best policy.
Q: Can my employer insist I see a specific doctor or get a physical exam?
Generally no – your employer can require “reasonable” evidence of illness, but they usually can’t dictate exactly which doctor you see or force you into an exam beyond what’s standard. As long as you provide a valid medical certificate or stat dec, that fulfills your obligation. Employers also should not be contacting your doctor directly or demanding to know your private diagnosis. They just need confirmation you were unfit for work. In some cases (very extended sick leave or workers’ compensation claims), additional medical info might be requested through proper channels, but for routine sick days your documentation should be enough.
Request medical certificate online now
Start Here